Support & Maintenance
Keep your operations and equipment running smoothly with Voyantic maintenance and support.
You’ll never walk alone
At Voyantic, support is not an afterthought — it is at the core of our operations. With decades of focused expertise in RFID measurement technology, we support our customers across the RFID value chain worldwide.
When you work with Voyantic, you are not left alone with your system. Alongside you walks a team of specialists who understands RFID systems at component level, measurement methodology level, process level, and more. Your success is our goal. With our support, your systems perform reliably and as intended—so you can concentrate on your core work with minimal disruptions and downtime.
Technical Support
Have a question about your Voyantic solution? Our Support Team is here to help. Whether you’re troubleshooting an issue or need guidance on getting the most out of your system, don’t hesitate to reach out — we’ll get back to you as soon as possible.
Contact us at support@voyantic.com. Please note that we operate in Finland (UTC+2).
Maximize Performance with Maintenance Program
We believe reliable RFID measurement requires more than advanced hardware. It requires responsive technical support, lifecycle management, and structured maintenance.
Ensure uninterrupted operation, long-term accuracy, and confidence in your system with our all-inclusive maintenance program.
Maintenance Program for Tagsurance® 3
Designed for RFID manufacturing and converting environments, the Tagsurance 3 Maintenance Program protects your production infrastructure and minimizes downtime.
- Operational consistency
- Predictable cost of ownership
- Simplified upgrades
- Priority technical support
Maintenance Program Tagformance®
Designed for R&D, laboratory, and quality control environments, the Tagformance Maintenance Program ensures long-term measurement accuracy and expert technical support.
- Software updates
- Annual calibration
- Extended warranty
- Priority support and expert consulting
Software Updates & Documentation
Keep your system up to date with the latest features and improvements. On the product specific pages, you’ll also find manuals, CAD files, and the machine installation guide.
Contact Technical Support
Should you require guidance or encounter any technical challenges, please do not hesitate to contact us at
Tagsurance® 3 demo videos
Watch the demonstration videos to learn the basic setup and functionalities of the system.
Download Product Catalogs
Tagsurance 3 System Catalog
Your comprehensive reference of Voyantic Tagsurance® 3 product range, supporting your technical and purchasing decisions, with details on specifications, features, interfaces, components, accessories, spare parts, services, etc.
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Tagformance System Catalog
Your complete guide to the Voyantic Tagformance® product range, covering the hardware and software, chambers and cabinets, accessories, maintenance, etc., to support both technical and purchasing needs.
DownloadRead the Latest Product Updates
Product Updates
by VoyanticEnsure Future Growth – Upgrade your Tagsurance® 3 system to version 4.x
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Product Updates
by VoyanticTagsurance® 3 update: Recipe-Based Trigger Positioning – Easier Operations and Reduced Risks for Error
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Product Updates
by VoyanticVoyantic Announces the End-of-life Schedule for Tagformance Pro 1.0
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